The Challenge
A prominent UK healthcare provider needed to modernize their patient portal. The existing system was clunky, not mobile-responsive, and lacked modern features like integrated telehealth appointments. Furthermore, any new system required strict adherence to data privacy regulations (GDPR and HIPAA).
Our Solution
We designed and built a highly secure, modern web application from the ground up.
Technology Stack:
- Frontend: Next.js (React) for a lightning-fast, SEO-friendly, and accessible user interface.
- Backend: Node.js with Express, providing a robust RESTful API.
- Database: Encrypted PostgreSQL database hosted on a secure AWS environment.
- Telehealth: Integrated Twilio Programmable Video for seamless virtual consultations.
The Impact
- Increased Engagement: Patient portal usage increased by 150% within the first three months of launch.
- Streamlined Operations: Administrative overhead was reduced by automating appointment scheduling and reminders.
- Compliance: Successfully passed all third-party security audits with zero critical vulnerabilities.